Privacy Policy

Last updated: February 22, 2026

1. Introduction

Lingolense (“we”, “us”, “our”) operates the Lingolense service, including the Lingolense website, customer portal, and the Lingolense Figma plugin (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read it carefully.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

We may collect the following types of information:

Account and profile

  • Name and email address when you sign up or sign in
  • Profile data you provide (e.g. display name, avatar if you choose to link a social account)
  • Authentication identifiers (e.g. from Google or GitHub if you use social login)

Payment and billing

  • Billing name, email, and address (processed by our payment provider)
  • Payment method details are held by our payment processor, not by us
  • Transaction and subscription history (e.g. plan, renewal date, invoices)

Usage and product

  • License key usage (e.g. activation, validation, and usage counts)
  • Translation and plugin usage data necessary to provide the Service (e.g. usage limits, feature usage)
  • Logs and diagnostics when you use the portal or plugin (e.g. errors, performance data) where relevant to operating the Service

Cookies and similar technologies

  • Session and authentication cookies
  • Preferences and security-related cookies
  • Analytics or similar technologies if we use them (we will describe them in this policy or in a cookie notice)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service
  • Create and manage your account and authenticate you
  • Process payments and manage subscriptions and licenses
  • Enforce license terms and usage limits
  • Send you service-related communications (e.g. account verification, password reset, billing and license notifications)
  • Send marketing or product updates if you have opted in
  • Respond to support requests and comply with legal obligations
  • Detect and prevent fraud, abuse, and security issues
  • Analyze usage to improve our products and services

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and secure the Service. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Service.

5. Third-Party Services

We use trusted third parties to run the Service. They process data on our behalf under contracts that require them to protect your information and use it only as we instruct.

  • Lemon Squeezy — Payment processing, checkout, and subscription management. Their privacy policy applies to payment data they collect: lemonsqueezy.com/privacy
  • Resend — Transactional and marketing email delivery. We send account, billing, and product emails through Resend. See Resend’s privacy policy.
  • Supabase — Database and authentication infrastructure for the portal. Data is stored in secure, managed environments. See Supabase’s privacy policy.
  • Hosting and infrastructure — Our website and portal may be hosted on providers (e.g. Netlify or similar) that process requests and logs in accordance with their privacy and data processing terms.

We do not sell your personal information. We do not share it with third parties for their own marketing.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Account and billing data are typically retained for the duration of your relationship with us and for a reasonable period afterward for legal and operational purposes. You may request deletion of your personal data subject to applicable law (see “Your rights” below).

7. Your Rights

Depending on where you live, you may have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate or incomplete data
  • Deletion — Request deletion of your personal data, subject to legal and contractual exceptions
  • Portability — Request a portable copy of your data in a structured format
  • Opt-out — Unsubscribe from marketing emails or object to certain processing
  • Complaints — Lodge a complaint with a supervisory authority in your jurisdiction

To exercise these rights, contact us at the email address below. We will respond within the timeframes required by applicable law. If you are in the European Economic Area or the UK, our processing is based on contract performance, consent where applicable, and our legitimate interests in providing and improving the Service.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) where required by law for such transfers.

9. Children

The Service is not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date. For material changes, we may notify you by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or to exercise your rights, contact us at:

Lingolense
Email: business@theplugins.co

You can also use our general contact or support channels; we will route privacy requests appropriately.